Thanks to our service, we support our customers and their projects from the very beginning.
The quality of ongoing support during the course of a project contributes to the shared success.
Not only do we comply with our statutory warranty obligation, for us, providing support even for completed projects is a particular concern. With our service offer, we ensure our customers enjoy durable, reliable operation – we are happy to provide support throughout the complete life-cycle of our systems.
Service options for Economa systems
- Individual advising and planning on site at the customer's premises
- Incorporation of new processes in the customer-specific environment
- Checking of the legal framework conditions on site
- Replacement parts service with short response and delivery times
- Training sessions for customer employees (operating and maintenance staff)
- Remote servicing (optional)
- Hotline
Service options for third-party systems
- Modernization of existing devices, machines, and systems, or of subsections only
- Extension of existing systems and processes, finding and implementing ideal interfaces (mechanical, electrical, control)
- Development of alternative solutions for improvement/optimization of existing processes
- Update/upgrade of system controls and programs in line with the state of the art
- Maintenance, inspection, elimination of weaknesses and repair –
on site at the customer's premises, or in-house with us where transport is possible.
ANY QUESTIONS?
Do you have questions about one of these projects, or are you looking for a specific solution to an existing problem? Contact us, we will be happy to advise you!
